SECONDMENT - Engagement Officer - Universal Support Project (until 31st August 2015)

This vacancy has now expired, and is not accepting any new applications.

Location

Civic Centre / DWP Offices

Reference

NEW

Salary

Grade 4 (£17,333 - £19,817 per annum) 37 hours

An opportunity has arisen within the Revenues & Benefits Division to work as an Engagement Officer on the Universal Support – Delivered Locally Project. The aim of the project is to provide support to a group of customers in receipt of Housing Benefit and other welfare benefits, to identify barriers, in order to support them in preparation for the introduction of Universal Credit.

 

The successful candidate will assist the Project Manager in the development of a robust engagement strategy as well as assisting on the development of an effective communication strategy. You will be required to deal with members of the public who are participating in the project and develop marketing / advertising tools and social media applications for the project.

The successful candidate will possess 5 GCSE or O Levels at Grade C or above to include English and Maths or equivalent educational attainments. You will be able to deal sympathetically, diplomatically and firmly with members of staff and members of the public as well as being able to work as part of a team and meet variable deadlines. Knowledge of the Welfare Reform Agenda is essential.

 

The position carries an Approved Casual Car User Allowance therefore access to a vehicle for work purposes is a requirement.

 

Thorough pre-employment screening is undertaken during the recruitment process.

 

Closing Date                        Tuesday 7^th October 2014 - 1pm

 

Interview Date                      Wednesday 15^th October 2014

Job Description Download

JD_Engagement_Officer_USP.pdf

Closing Date

07/10/2014

This vacancy has now expired, and is not accepting any new applications.