Information Referral & Screening Officer

This vacancy has now expired, and is not accepting any new applications.

Location

Bridge Street, Ebbw Vale

Reference

BG03457

Salary

Grade 5 (£20,849 - £23,698 per annum) 37 hours per week

Job Summary

 

To contribute to the efficient operation of the Duty and Referral Team by providing an effective service for the management and processing of referrals received from C2BG and other agencies. To ensure prompt and appropriate response to contacts in line with children’s services policies, procedures and timescales.

 

Full Advert

 

An exciting opportunity has arisen within the Duty and Referral Team for a motivated individual with strong organisational skills and the capability to perform functions within the policies and guidelines of the Social Services Department.

 

An ability to effectively prioritise workload and take appropriate action is fundamental to the role as is the ability to collaborate with other teams across the division.

 

The successful candidate will be experienced in dealing with the public and be able to empathise with people who may be experiencing stress or anxiety within their life circumstances.

 

Essential requirements for this role include 3 x GCSE or equivalent (grade A–C, to include English), experience of dealing with the public in a customer care setting, a knowledge of Children’s Services and of the range of issues that can affect families, children and young people.

 

The position carries an Approved Casual Car User Allowance therefore access to a vehicle for work purposes is a requirement.

 

Thorough pre-employment screening is undertaken during the recruitment process. The postholder will be required to complete an application for a Disclosure of Criminal Records.

 

Closing Date                                     Wednesday 3^rd June 2015 - 1pm

Job Description Download

JD_Information_Referral_Screening_Officer.pdf

Closing Date

03/06/2015

This vacancy has now expired, and is not accepting any new applications.