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Business Support Assistant – Level 2

Civic Centre, Ebbw Vale, NP23 6XB
Grade 2 (£17,711 to £18,426 per annum/pro rata)
Contractual Status
Fixed Term
Fixed Term – until 31 March 2020
Job Type

Job Summary

Responsible for providing a comprehensive administrative support service at the Civic Centre in Ebbw Vale.  We are looking for someone who will provide a professional, high quality flexible approach to service delivery ensuring that service standards and requirements are met.


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An exciting opportunity has presented itself within the Business Support Service for a highly organised, enthusiastic and confident individual able to rise to the challenges of a busy support service.  Ability to work independently and use own initiative with a confident and positive attitude towards working with all stakeholders.

Principal accountabilities for this role include:

  • Having a customer focussed approach to service delivery.
  • Providing high quality reception support for a busy corporate building as required.
  • Opening and distributing incoming mail and dealing with outgoing mail.
  • Scanning and filing documents by the using the Council’s EDM system.
  • Typing routine documents and correspondence that do not form part of the service model.
  • Ordering and processing invoices via the Council’s E Purchasing system.
  • Updating spreadsheets and databases via data entry.
  • General administration, mail, scanning, typing, photocopying, etc.
  • To comply with the Data Protection Act and to maintain confidentiality at all times.
  • To adhere to the principles of the Corporate Equality Policy and ensure commitment to Anti-Discriminatory practice.

Experience of working in a business support environment and dealing with a wide variety of requests and issues together with a rounded knowledge of Council services will be of great advantage in this role.

If you require more specific information on the roles, please contact Mandy Butcher on: 01495 355341.

The position carries an Approved Casual Car User Allowance therefore access to a vehicle for work purposes is a requirement.


Closing Date:                      Thursday 29 August 2019 – 12:00am, midnight

Interview Date:                    Wednesday 11 September 2019

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Closing Date

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