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Business Support Assistant – Level 2

Civic Centre, Ebbw Vale, NP23 6XB
Grade 2 (£17,711 to £18,426 per annum)
Contractual Status
Job Type

Job Summary

Responsible for providing support for Legal Services, including audio typing and comprehensive administrative support service at the Civic Centre in Ebbw Vale.  We are looking for someone who will provide a professional, high quality flexible approach to service delivery ensuring that service standards and requirements are met.


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An exciting opportunity has presented itself within the Business Support Service for a highly organised, enthusiastic and confident individual able to rise to the challenges of a busy support service.  Ability to work independently and use own initiative with a confident and positive attitude towards working with all stakeholders.

Principal accountabilities for this role include:

  • Having a customer focussed approach to service delivery.
  • To provide Audio typing support for Legal Services.
  • Providing high quality reception support for a busy corporate building as required.
  • Opening and distributing incoming mail and dealing with outgoing mail.
  • Scanning and filing documents by the using the Council’s EDM system.
  • Typing routine documents and correspondence that do not form part of the service model.
  • Ordering and processing invoices via the Council’s E Purchasing system.
  • Updating spreadsheets and databases via data entry.
  • General administration, mail, scanning, typing, photocopying, etc.
  • To comply with the Data Protection Act and to maintain confidentiality at all times.
  • To adhere to the principles of the Corporate Equality Policy and ensure commitment to Anti-Discriminatory practice.

Experience of working in a business support environment and dealing with a wide variety of requests and issues together with a rounded knowledge of Council services will be of great advantage in this role.

If you require more specific information on the roles, please contact Mandy Butcher on: 01495 355341.

The position carries an Approved Casual Car User Allowance therefore access to a vehicle for work purposes is a requirement.


Closing Date:                      Thursday 29 August 2019 – 12:00am, midnight

Interview Date:                    Wednesday 11 September 2019

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