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Business Support Assistant – Level 2

General Offices, Ebbw Vale
Grade 2 (£17,711 to £18,426 per annum) - 37 hours per week
Contractual Status
Job Type

An exciting opportunity has presented itself within the Business Support Service for a highly organised, enthusiastic and confident individual able to rise to the challenges of a busy support service.  Ability to work independently and use own initiative with a confident and positive attitude towards working with all stakeholders.  Front of house experience would be desirable.

Principal accountabilities for this role include:

  • Having a customer focussed approach to service delivery,
  • Providing high quality reception support for a busy corporate building;
  • To assist in the setting up and clearing of refreshments for events;
  • Opening and distributing incoming mail and dealing with outgoing mail;
  • Scanning and filing documents by the using the Council’s EDM system;
  • Typing routine documents and correspondence that do not form part of the service model;
  • Ordering and processing invoices via the Council’s E Purchasing system;
  • Updating spreadsheets and databases via data entry.
  • General administration, mail, scanning, typing, photocopying, etc.
  • To comply with the Data Protection Act and to maintain confidentiality at all times
  • To adhere to the principles of the Corporate Equality Policy and ensure commitment to Anti-Discriminatory practice.

Please be advised that some early starts / late finished and weekend work may be required on occasion.

Experience of working in a business support environment and dealing with a wide variety of requests and issues together with a rounded knowledge of Council services will be of great advantage in this role.

If you require more specific information on the roles, please contact Mandy Butcher on: 01495 355341.

The position carries an Approved Casual Car User Allowance therefore access to a vehicle for work purposes is a requirement.

Closing Date:            20/02/2020

Interview Date:         04/03/2020


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