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INTERNAL - Business Systems Support Officer

Home Working
Grade 5 - £23,484 - £26,446 per annum - 37 hours per week
Contractual Status
Job Type

The post holder will be responsible for supporting various business systems across the Social Services Directorate, with a primary role in providing a helpdesk service for the electronic case management system ‘WCCIS’.

This is an interesting role that will provide an opportunity to be involved in project work. The post holder will support the continued development of the WCCIS system, which continues to be an important area of work.

In addition to the systems based work the post holder will also provide support to the wider improvement agenda by assisting in the production of management information.

The successful candidate must be highly computer literate including the ability to use MS Office to a high standard. As the role provides a helpdesk support function excellent communication and customer service skills are essential, along with well developed analytical and problem solving skills.

Thorough pre-employment screening is undertaken during the recruitment process.

Closing Date: 18th August 2022 - 12 midnight

Interview Date: 24th August 2022         

This post is an internal advertisement, open to Permanent and Fixed Term employees of Blaenau Gwent County Borough Council.  Temporary employees are eligible to apply providing they have 24 months continuous employment with the Authority.




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