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Business Support Officer – Level 1

Agile Worker
Grade 5 (£27,334 to £30,296 per annum) - 37 hours per week
Contractual Status
Fixed Term
Until 31st March 2025
Job Type

An exciting opportunity has presented itself within the Business Support Service for an enthusiastic and confident individual who will rise to the challenges this fast paced service presents.

Principal accountabilities for this role include:

  • Providing advice, support and daily supervision to other Business Support Officers within the team.
  • To carry out performance reviews and monthly supervision for Business Support Officers to assess performance and provide direction where issues arise.
  • Assisting the Senior Business Support Officer with the allocation of work to the other business support staff within the team.
  • To undertake the administration of the Open Options system as a Super User.
  • To assist with the administration of applications / referrals to the Flying Start, Early Years, Child Care Offer and Families First Programmes.
  • To assist in the preparation of information to professionals and families e.g. leaflets, promotional events.
  • To work with Programme Co-ordinators and provide quality administrative support
  • To assist in maintaining computerised databases for attendance figures and performance information used to produce statistical analysis.
  • To providing main reception cover within Blaina ICC when requested.
  • Ordering via the E Purchasing system, including management of an authority credit card.
  • Updating spreadsheets and databases via data entry.
  • Data entry into the Social Services database (WCCIS).
  • General administration, mail, scanning, typing, photocopying, etc.
  • Assisting within the wider Business Support service providing general administrative support within Adult and Childrens Services.
  • To attend meetings and take detailed notes.

Experience of working in a business support environment and dealing with a wide variety of requests and issues together with a rounded knowledge of Council services will be of great advantage in this role.

If you require specific information on the role, please contact Joanne Oates on: 01495 355684.

Thorough pre-employment screening is undertaken during the recruitment process. The post holder will be required to complete an application for a Disclosure of Criminal Records.

Closing Date:            5th December 2023 – 12 midnight           

Interview Date:         T.B.C.

This post can also be offered as a secondment opportunity. Before applying for this as a secondment opportunity, candidates should seek approval to be released from their current post by their Line Manager.  Secondments are available to permanent staff of the Authority only.



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